In a significant move to redefine guest services, Dukley Hotels & Resort in Budva, Montenegro, has teamed up with Hudini, a leader in smart hospitality solutions, to launch a bespoke mobile application aimed at enhancing the guest experience. This collaboration marks a milestone in luxury hospitality, providing a seamless and personalized service that begins even before guests arrive at the resort.
The newly developed app by Hudini is a game-changer for Dukley Hotels & Resort, offering a suite of features designed to cater to every need of their guests. With functionalities such as online check-in and check-out, guests can now bypass the front desk, heading straight to their luxury accommodations. The app enhances room service with a digital menu and dietary customization options, making in-room dining a delight.
Further elevating the guest experience, the application facilitates effortless housekeeping requests, restaurant reservations, and even includes an extensive compendium with detailed hotel information and exclusive offers tailored to individual preferences. Beyond the hotel’s amenities, the app serves as a guide to the Budva Riviera, providing guests with information and bookings for off-site activities and local attractions.
This strategic partnership with Hudini not only boosts guest engagement but also opens new revenue streams for Dukley Hotels & Resort, setting a new standard in the hospitality industry for luxury and convenience. With this innovative approach, Dukley Hotels & Resort reaffirms its commitment to delivering world-class services and a memorable stay for every guest.
